On Sunday, New Yorkers with Electronic Benefits Transfer cards won’t get their benefits from midnight until 11 in the morning because of system upgrades, meaning they can’t take out cash, buy food, or get help from customer service.
New Yorkers Face Benefit Disruption as Electronic Benefits Transfer System Goes Offline for Upgrades
According to the published article of Pix 11, this Sunday, New Yorkers with Electronic Benefits Transfer cards won’t be able to get their benefits. From 12:01 a.m. to 11 a.m., the Electronic Benefits Transfer system will be offline for upgrades. This means people can’t take out cash, buy food, or shop in stores using their Electronic Benefits Transfer cards. Even the customer service helpline, mobile app, and online portal will be unavailable.
During this time, many New Yorkers who rely on Electronic Benefits Transfer benefits might face problems. The upgrade aims to make the Electronic Benefits Transfer system better and more reliable. It helps people who don’t have a lot of money to buy food and other essentials. Even though it might cause some inconvenience, the upgrades are important to make sure everyone can still get their benefits.
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450,000 New York Electronic Benefits Transfer(EBT) Cardholders to Face Temporary Disruption This Sunday: Know the Facts and Plan Ahead! (PHOTO: The New York Times)
OTDA Website Offers Updates During Electronic Benefits Transfer System Upgrade
Furthermore, people should check the official website of the New York Office of Temporary and Disability Assistance (OTDA) for updates. By planning ahead and finding other ways to get what they need, Electronic Benefits Transfer cardholders can handle the temporary disruption until the system is back online.
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