Have you recently received a text saying you owe a FasTrak toll fee with a link to pay? Beware – it may be a scam.
These texts claim consumers owe Fastrak express lane or toll charges and includes a link to a fraudulent website that will ask for online payment. Do not click on the link or provide any personal information.
The Toll Roads and other legitimate California tolling agencies do not send text messages to non-accountholders, said the state Attorney General’s Office in a press release.
Attorney General Rob Bonta is urging everyone to avoid falling for this text-based scam and to spreading the word.
What to do if you receive the scammy text:
- Do not click on the link.
- File a complaint: with the FBI, the Federal Trade Commission, and the AG’s office. Take a screenshot of the message that includes the phone number from where the text originated and the website listed in the text.
- Delete any scam texts received.
- Check your toll account to verify any amounts owed. Find a list of California’s tolling agencies and their websites here.
What if you click on any provided link or give any personal information?
The AG’s office says to take measures to secure your personal information and financial accounts. Call your bank, dispute any unfamiliar charges.
“Scammers have become skilled at imitating legitimate companies, sometimes even linking to legitimate websites. Text-based toll charge scams are prevalent right now and knowing what to look for can keep consumers safe against these tactics,” said AG Bonta. “I urge Californians to take practical steps to guard against being victimized by scammers, including visiting official websites only and talking to friends and family who may be unaware of these dangers.”
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