Retailer Cites Efficiency and Online Competition in Decision
Costco, the popular wholesale chain, has announced plans to eliminate book sections from most of its over 600 U.S. locations starting in January. The decision comes as part of the company’s efforts to streamline operations and adapt to shifting consumer behavior.
According to The New York Times, Costco executives explained that books present logistical challenges compared to other inventories. While many items can be stocked using forklifts, books are displayed on tables and require manual handling, making them less efficient to manage.
Changing priorities and rising competition
This move is one of several adjustments Costco has made recently. In September, the retailer increased the price of its popular Gold Star membership from $60 to $65 and began requiring membership ID cards to be scanned for store entry.
Another significant factor in the decision is the growing preference for online book purchases. Platforms like Amazon have made it easier for consumers to buy books, further diminishing in-store demand.
Despite the broader shift, Costco has opted to retain book sections in about 100 locations year-round. The company has also hinted at the possibility of bringing books back to more stores if sales in the remaining locations improve.
“If book sales do well at stores where they remain, books could return to more locations. However, if sales continue to lag, additional book sections may be removed,” the company stated.
Monitoring competitors and market trends
Costco executives are keeping a close eye on book sales at rival retailers, particularly for high-demand releases. For example, Taylor Swift: The Eras Tour, a hotly anticipated title, is being sold exclusively at Target, highlighting the competitive landscape.
The decision marks a significant shift for Costco, which has long been a destination for bargain-priced books. While some customers may lament the loss of in-store book sections, the retailer is positioning itself for greater operational efficiency and responsiveness to consumer trends.