New York’s EBT system will be offline for maintenance this Sunday from midnight to 11 a.m.
Electronic Benefits Transfer System to Undergo Maintenance This Sunday
Electronic Benefits Transfer (EBT) cardholders in New York should prepare for a temporary disruption in service this upcoming Sunday. State officials have announced that the EBT system will go offline from 12:01 a.m. until 11 a.m. to facilitate a significant upgrade and transition to a new contractor, according to the report of PIX 11.
The upgrade is intended to enhance the overall efficiency and reliability of the EBT system, which is crucial for many New Yorkers who rely on these benefits for essential needs. During this period, EBT cardholders will be unable to access their benefits meaning they won’t be able to make cash withdrawals, purchase food, or complete any store transactions.
Services Outage in New York City for EBT System Upgrade
In addition to the card services being unavailable the EBT toll-free customer service helpline, mobile app, and online client portal will also be offline. This comprehensive pause is necessary to ensure a smooth and effective transition to the new system. State officials are advising all EBT cardholders to plan ahead for this outage by making necessary purchases and withdrawals before the system goes offline.
Furthermore, with hundreds of jobs now available in New York City, particularly on the Metropolitan Transportation Authority’s (MTA) website state officials hope the temporary inconvenience will be outweighed by the long-term improvements in service. They urge all affected individuals to prepare accordingly and thank them for their patience during this critical upgrade.